Use Cases

Discover how AI agents can transform your business with real-world use cases and applications across industries.

Loan Application Summarizer
Reviews loan applications sent via email or uploaded to Drive and condenses them into a summary with applicant details, requested loan amount, and repayment capacity. It automatically checks for missing documents and flags gaps for advisors. This helps reduce manual review time and speeds up the approval process.

"Summarize this customer's loan application and tell me what's missing."

KYC Document Validator
The chatbot scans customer KYC folders and cross-checks CRM records for completeness. It detects expired IDs or missing forms and alerts compliance teams. This ensures the bank remains audit-ready at all times.

"Check if John Smith's KYC is complete and highlight what's missing."

Fraud Alert Bot
The chatbot aggregates suspicious transaction alerts received via email. It creates Jira tickets with relevant case details and severity levels. Analysts are notified immediately so they can take action faster.

"Show me all fraud alerts logged today and create investigation tickets."

Portfolio Insights Bot
The chatbot generates concise portfolio summaries for advisors during client conversations. It pulls in performance metrics, diversification ratios, and risk levels. Advisors can instantly access up-to-date insights without manual analysis.

"Give me an investment summary for client ID 0456."

Payment Reminder Bot
The chatbot identifies overdue invoices and drafts polite reminder emails for clients. It includes payment links and schedules automatic follow-ups. This helps reduce overdue balances and improve cash flow.

"Send reminders to all clients with invoices overdue by more than 10 days."

Risk Assessment Assistant
The chatbot gathers client survey data and merges it with CRM engagement history. It calculates a composite risk score and explains the reasoning behind it. Advisors use this to make informed lending and investment decisions.

"Generate a risk score for ACME Ltd and explain the result."

Ticket Summarizer Bot
Condenses long customer email threads into structured tickets. It extracts the main issue, urgency, and suggested next steps. This gives support teams a clear and actionable summary.

"Summarize this support email chain into a case record."

Health Score Chatbot
The chatbot calculates customer health scores using survey results and recent engagement data. It highlights which accounts are thriving and which are at risk. Managers can then act quickly to reduce churn.

"What's the current health score for customer Globex Corp?"

SLA Monitor Bot
The chatbot monitors open tickets and estimates when SLAs are at risk. It sends early alerts to support managers. This prevents breaches and maintains service quality.

"Which cases are at risk of breaching SLA this week?"

Smart Reply Assistant
The chatbot drafts professional replies based on CRM context and past customer history. Agents can review and send these drafts instantly. This reduces response times while keeping replies consistent.

"Draft a reply to this refund request email."

Escalation Alert Bot
The chatbot identifies tickets unresolved past the escalation threshold. It summarizes issues and notifies managers for intervention. This keeps critical cases from slipping through.

"Show me all unresolved escalated cases older than 3 days."

CX Insights Reporter
The chatbot compiles survey data into weekly insight reports. It highlights recurring themes and satisfaction trends. Reports are stored in Drive and shared automatically.

"Generate this week's customer feedback report."

Booking Overview Chatbot
Provides snapshots of upcoming guest bookings. It highlights occupancy rates, VIP arrivals, and special requests. Staff can use this to better prepare resources.

"Summarize all guest bookings for next week."

Guest History Recall Bot
The chatbot retrieves guest history including past stays, preferences, and complaints. It presents staff with a quick profile before check-in. This helps deliver personalized service and increase loyalty.

"Show me Jane Doe's guest history and preferences."

Feedback Analyzer Bot
The chatbot reviews recent guest surveys and summarizes common feedback. It categorizes compliments and complaints by theme. This helps managers take targeted improvement actions.

"Summarize guest reviews from the past month."

Housekeeping Scheduler Bot
The chatbot generates daily housekeeping schedules based on current occupancy. It balances workload fairly across staff. This improves room turnover speed and cleanliness.

"Create tomorrow's housekeeping schedule."

Upsell Bot
The chatbot suggests upgrades like room upgrades or spa packages to guests. It uses CRM data to personalize offers. This drives additional revenue before check-in.

"Offer premium spa packages to tomorrow's check-ins."

Event Planner Assistant
The chatbot tracks event-related tasks and shares status updates. It monitors deadlines and uploads documents to shared folders. This ensures smooth coordination for weddings and conferences.

"What's the current status of the Smith wedding event plan?"

Onboarding FAQ Bot
Answers new hire questions using HR policy documents from Confluence. It adapts responses depending on the employee's department and role from Alveno. This reduces HR workload and improves the onboarding experience.

"What's the process to request remote work days?"

Leave Request Bot
The chatbot processes leave requests directly from employees in chat. It logs requests in Alveno and updates Outlook team calendars once approved. This prevents scheduling conflicts and simplifies leave management.

"I want to take vacation from October 5–10, please submit my request."

Resume Screener Bot
The chatbot parses resumes sent via Gmail and extracts candidate skills. It ranks applicants based on job requirements and stores the shortlist in Attio with links to SharePoint files. This accelerates hiring and ensures consistency.

"Shortlist the top 5 resumes for the Software Engineer position."

Feedback Bot
The chatbot distributes quick employee satisfaction surveys. It compiles responses and summarizes trends into reports saved in Drive. HR teams can use these insights to improve culture and retention.

"Summarize this month's employee satisfaction survey results."

Training Reminder Bot
The chatbot monitors mandatory training completions and certifications. It reminds employees about upcoming deadlines and tracks completion. This ensures compliance and skill readiness across the workforce.

"Who still hasn't finished their compliance training this quarter?"

Offer Letter Workflow Bot
The chatbot generates offer letters from SharePoint templates. It routes them for approvals and emails final versions to candidates. This shortens hiring cycles and reduces manual errors.

"Generate an offer letter for Jane Doe, Marketing Manager role."

Incident Summary Bot
Condenses Jira incident tickets into easy-to-read summaries. It includes root cause, impacted systems, and resolution steps. Summaries are emailed to leadership for quick review.

"Summarize the outage incident reported yesterday."

System Monitoring Bot
The chatbot monitors system performance metrics from Datadog and sends proactive alerts to IT teams via Slack when thresholds are exceeded. This prevents downtime and ensures optimal performance.

"Check server performance and alert if CPU usage exceeds 80%."

Backup Verification Bot
The chatbot verifies backup integrity and completion status from AWS services. It sends automated reports via email to ensure data protection and compliance with backup policies.

"Verify last night's database backups and send status report."

Security Audit Bot
The chatbot performs regular security audits by analyzing access logs and permissions from Okta. It generates comprehensive security reports in Notion to maintain compliance and identify vulnerabilities.

"Run security audit and report any unusual access patterns from this week."

Software License Tracker
The chatbot tracks software license expiration dates and usage from Airtable databases. It sends renewal reminders via Slack to prevent service interruptions and optimize license costs.

"Check software licenses expiring in the next 30 days and send reminders."

Patch Management Bot
The chatbot monitors system patch status and security updates from Microsoft services. It schedules patch deployments and sends notifications via Teams to ensure systems stay secure and up-to-date.

"Schedule critical security patches for deployment this weekend."

Sprint Status Bot
The chatbot summarizes sprint progress including completed, pending, and blocked tasks. It shares updates with team members automatically. This keeps everyone aligned without extra meetings.

"Summarize the current sprint progress."

Code Review Automation
The chatbot automatically reviews code changes for quality, security vulnerabilities, and adherence to coding standards. It provides intelligent feedback, suggests improvements, and ensures consistent code quality across the development team. This accelerates the review process while maintaining high code standards.

"Review the latest pull request for security vulnerabilities and coding standard compliance."

Bug Triage Bot
The chatbot automatically categorizes and prioritizes bug reports based on severity, impact, and affected components. It assigns bugs to appropriate team members, suggests potential root causes, and tracks resolution progress. This streamlines the bug fixing process and reduces response times for critical issues.

"Triage the 15 new bug reports from this morning and assign them to the appropriate development teams."

Performance Monitor
The chatbot continuously monitors application performance metrics including response times, resource usage, and error rates. It detects anomalies, identifies performance bottlenecks, and generates alerts for critical issues. This enables proactive optimization and maintains optimal user experience.

"Analyze this week's performance metrics and identify any concerning trends or bottlenecks."

Deployment Manager
The chatbot orchestrates software deployments across environments, manages rollback procedures, and monitors deployment health. It coordinates between development, staging, and production environments while ensuring proper testing gates are met. This reduces deployment risks and automates release processes.

"Deploy version 2.1.4 to staging environment and run automated test suite before production release."

Documentation Generator
The chatbot automatically generates and maintains technical documentation from code comments, API specifications, and system architecture. It creates user guides, API docs, and architectural diagrams while keeping documentation synchronized with code changes. This ensures documentation stays current and comprehensive.

"Generate API documentation for the new payment service endpoints and update the developer guide."

Contract Renewal Bot
The chatbot monitors contract expiration dates stored in SharePoint. It alerts contract owners via Outlook before deadlines. This prevents missed renewals and ensures continuity of service.

"List contracts expiring in the next 60 days."

Compliance Monitoring Bot
The chatbot tracks regulatory deadlines and compliance requirements from Notion databases. It sends proactive alerts via Slack to ensure all legal obligations are met on time.

"Check upcoming compliance deadlines for next quarter."

Document Analysis Bot
The chatbot analyzes legal documents from SharePoint and extracts key terms, risks, and obligations. It creates summaries and stores them in Google Drive for easy reference and review.

"Analyze new vendor contracts and highlight key risk clauses."

Litigation Tracker
The chatbot manages litigation cases and deadlines from Airtable databases. It sends reminder emails for court dates, filings, and discovery deadlines to ensure nothing falls through the cracks.

"Check litigation calendar and send reminders for upcoming deadlines."

IP Portfolio Manager
The chatbot manages intellectual property portfolios and renewal dates from Notion. It tracks patent and trademark deadlines and sends alerts via Teams to maintain IP protection.

"Review patent renewal deadlines for the next six months."

Regulatory Filing Bot
The chatbot prepares and manages regulatory filings from SharePoint documents. It sends status updates and deadline reminders via Outlook to ensure timely submissions and compliance.

"Prepare quarterly regulatory filings and schedule submissions."

Issue Reporting Bot
The chatbot allows workers to report issues via chat or email. It creates Jira tickets with problem details and attachments. This ensures rapid triage and resolution.

"Report a conveyor belt malfunction as a Jira issue."

Quality Control Bot
The chatbot monitors quality metrics and inspection results from Airtable. It alerts teams via Slack when quality standards are not met and tracks corrective actions.

"Check today's quality inspection results and alert if any failures."

Production Scheduler Bot
The chatbot optimizes production schedules based on demand forecasts and resource availability from Notion. It coordinates with teams via Teams to ensure efficient manufacturing operations.

"Optimize next week's production schedule based on current orders."

Equipment Maintenance Bot
The chatbot schedules preventive maintenance and tracks equipment status from ServiceNow. It sends alerts via Slack when maintenance is due to prevent equipment failures and downtime.

"Schedule maintenance for all machinery due for service this month."

Inventory Management Bot
The chatbot tracks raw material inventory levels from SAP and automatically reorders when stock runs low. It sends procurement alerts via email to maintain production continuity.

"Check raw material inventory and create purchase orders for items below minimum stock."

Safety Compliance Bot
The chatbot monitors safety incidents and compliance training from SharePoint. It sends safety alerts and training reminders via Teams to ensure workplace safety standards are maintained.

"Review safety incident reports and schedule required training sessions."

Automated Task Tracker Bot
The chatbot consolidates tasks across project tools into one view. It highlights overdue items and upcoming deadlines. This provides managers with real-time project health.

"Summarize all overdue tasks across Jira and Monday."

Supply Chain Optimizer
The chatbot monitors inventory levels, supplier performance, and demand forecasts to optimize procurement decisions. It identifies bottlenecks, suggests alternative suppliers, and automates reorder processes. This reduces costs and prevents stockouts while maintaining optimal inventory levels.

"Analyze current inventory levels and recommend optimal reorder quantities for Q4 demand projections."

Workflow Automation Bot
The chatbot streamlines business processes by automating routine tasks, approvals, and data transfers between systems. It triggers actions based on predefined rules and escalates exceptions to appropriate team members. This eliminates manual bottlenecks and ensures consistent process execution.

"Set up automated approval workflow for expense reports over $500 with manager notifications."

Resource Allocation Bot
The chatbot optimizes resource distribution across projects based on priorities, deadlines, and team capacity. It tracks utilization rates, identifies overallocation risks, and suggests rebalancing strategies. This ensures projects stay on track while maximizing team productivity.

"Review current team capacity and reallocate resources to prioritize the Q4 launch project."

Performance Monitoring Bot
The chatbot tracks key operational metrics including efficiency, quality, and cost indicators across departments. It detects performance anomalies, generates alerts for critical issues, and provides trend analysis. This enables proactive management and continuous improvement initiatives.

"Generate a performance dashboard showing efficiency trends and identify areas requiring immediate attention."

Process Documentation Bot
The chatbot automatically creates and maintains process documentation by observing workflows and capturing standard operating procedures. It generates step-by-step guides, updates documentation when processes change, and ensures compliance requirements are met. This reduces training time and maintains institutional knowledge.

"Document our customer onboarding process and create training materials for new team members."

Tenant Q&A Bot
The chatbot handles tenant inquiries such as maintenance or rent questions. It logs issues into CRM automatically. This reduces response times for property managers.

"How do I report a maintenance request?"

Property Valuation Bot
The chatbot analyzes market data, comparable sales, and property features to generate accurate valuations. It considers location factors, recent renovations, and market trends to provide real-time pricing estimates. This helps agents price properties competitively and advise clients on investment decisions.

"Provide a market valuation for a 3-bedroom home at 123 Oak Street including comparable sales analysis."

Maintenance Scheduler
The chatbot manages property maintenance schedules, tracks service requests, and coordinates with contractors. It monitors equipment warranties, schedules preventive maintenance, and prioritizes urgent repairs. This reduces property downtime and maintenance costs while ensuring tenant satisfaction.

"Schedule quarterly HVAC maintenance for all properties and send notifications to preferred contractors."

Lease Management Bot
The chatbot handles lease renewals, rent collection tracking, and tenant communications automatically. It sends payment reminders, processes renewal requests, and manages security deposits. This streamlines property management operations while maintaining positive tenant relationships.

"Send lease renewal notices to tenants with leases expiring in the next 60 days."

Market Analysis Bot
The chatbot monitors local real estate trends, price movements, and inventory levels to provide market insights. It analyzes demographic changes, development projects, and economic factors affecting property values. This helps agents advise clients on optimal buying and selling timing.

"Analyze market trends for downtown condos and predict price movements for the next quarter."

Client Relationship Manager
The chatbot nurtures client relationships through personalized communication and property recommendations. It tracks client preferences, sends market updates, and identifies referral opportunities. This builds long-term client loyalty and generates repeat business for real estate professionals.

"Send personalized market updates to past clients and identify potential referral opportunities."

Meeting Prep Bot
The chatbot prepares sales reps for meetings by pulling client history from Salesforce, recent emails from Gmail, and documents from Drive. It creates a concise briefing package. This helps reps be fully prepared.

"Prepare me for my meeting with Acme Corp at 3 PM."

Lead Qualification Bot
The chatbot evaluates incoming leads using BANT criteria and custom qualification frameworks. It scores prospects based on budget, authority, need, and timeline while gathering additional context through intelligent questioning. This ensures sales teams focus on high-quality opportunities with the highest conversion potential.

"Qualify the leads from yesterday's trade show and prioritize them for follow-up based on buying intent."

Pipeline Management Bot
The chatbot monitors deal progression, identifies stalled opportunities, and recommends next best actions for each prospect. It tracks engagement metrics, predicts close probability, and alerts managers to deals at risk. This improves forecast accuracy and accelerates deal velocity through the sales funnel.

"Review this month's pipeline and identify deals that need immediate attention to close by quarter-end."

Proposal Generator
The chatbot creates customized sales proposals by analyzing client requirements and matching them with product offerings. It incorporates pricing, terms, and relevant case studies to build compelling proposals. This reduces proposal creation time while ensuring consistency and professional presentation.

"Generate a proposal for Acme Corp's enterprise software requirements including pricing and implementation timeline."

Follow-up Automation Bot
The chatbot manages systematic follow-up sequences based on prospect behavior and stage in the sales cycle. It personalizes messaging, adjusts timing based on engagement, and escalates to human sales reps when appropriate. This ensures no leads fall through the cracks while maintaining consistent touchpoints.

"Set up automated follow-up sequences for prospects who downloaded our pricing guide but haven't responded to initial outreach."

Territory Management Bot
The chatbot optimizes sales territory assignments based on geographic data, account potential, and rep performance. It identifies coverage gaps, suggests territory adjustments, and tracks market penetration metrics. This ensures balanced workloads and maximizes revenue potential across all territories.

"Analyze territory performance and recommend redistribution to improve coverage in high-potential markets."

Campaign Performance Bot
The chatbot retrieves campaign performance metrics such as opens, clicks, and conversions. It links results with CRM data to show revenue impact. Marketers can use this to decide which campaigns to scale or stop.

"Show me performance results for the May email campaign."

Social Media Scheduler
The chatbot schedules and manages social media posts across platforms using Hootsuite. It creates content calendars and stores performance reports in Google Drive for marketing analysis.

"Schedule next week's social media posts and create performance report."

Lead Scoring Bot
The chatbot analyzes lead behavior, engagement, and demographics to assign quality scores. It integrates with CRM systems to prioritize high-value prospects automatically. This helps sales teams focus on leads most likely to convert.

"Score the leads from this week's webinar and identify the top prospects for immediate follow-up."

Email Automation Bot
The chatbot creates personalized email sequences based on user behavior and preferences. It automatically triggers follow-ups, nurtures leads through sales funnels, and adjusts content based on engagement. This increases conversion rates while reducing manual effort.

"Set up an automated welcome series for new subscribers with personalized product recommendations."

Content Performance Analyzer
The chatbot tracks content engagement across channels including website traffic, social shares, and conversion rates. It identifies top-performing content types and suggests optimization strategies. This helps marketers focus resources on content that drives results.

"Analyze which blog posts generated the most leads last quarter and identify common themes for our content strategy."

Customer Segmentation Bot
The chatbot analyzes customer data to create targeted audience segments based on behavior, demographics, and purchase history. It automatically updates segments as new data arrives and suggests personalized campaigns. This improves targeting precision and campaign ROI.

"Create customer segments for our upcoming product launch based on purchase history and engagement levels."

Cart Recovery Bot
The chatbot detects when customers abandon their carts. It sends personalized reminder emails with purchase links. This increases conversion rates and reduces lost revenue.

"Send cart recovery emails to customers from the past 48 hours."

Product Recommendation Bot
The chatbot analyzes customer purchase history and browsing behavior from Shopify. It sends personalized product recommendations via email to increase cross-selling and customer engagement.

"Send personalized product recommendations to customers who bought electronics last week."

Inventory Alert Bot
The chatbot monitors product stock levels in Shopify and sends automated alerts to teams via Slack when inventory runs low. This prevents stockouts and ensures smooth operations.

"Check inventory levels and alert if any products are below 10 units."

Order Status Bot
The chatbot tracks order fulfillment status in Shopify and automatically sends SMS updates to customers via Twilio. This improves customer satisfaction and reduces support inquiries.

"Send order status updates to all customers with orders shipped today."

Review Analysis Bot
The chatbot analyzes customer reviews and ratings from Shopify to identify product insights and trends. It compiles reports in Notion to help improve products and customer satisfaction.

"Analyze product reviews from the past month and create a sentiment report."

Pricing Optimization Bot
The chatbot analyzes competitor pricing, sales data, and market trends from Shopify. It suggests optimal pricing strategies and tracks results in Airtable to maximize revenue and competitiveness.

"Analyze pricing trends and suggest optimal prices for top 20 products."